+267 74 335 740 & +267 77 112 943 [email protected]

Cancellation and Refund Policy

We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy. 

  • If you wish to cancel your account, visit https://support.google.com/googleplay/answer/7018481 /.Upon cancellation, your data is deleted from our servers. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so. 
  • Your subscription gets renewed automatically at the end of each month 
  • You can upgrade or downgrade level of our services at any time of your usage, however Procurement Institute does not refund any fees in that case 
  • If you stop using our services in between the term, we will not refund you the fees paid by you for the remaining term 
  • We reserve the right to modify or terminate the Procurement Institute service(s) for any reason, without notice at any time. 
  • Fraud: Without limiting any other remedies, Procurement Institute may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or investigation, or otherwise, forcefully removed our branding) have engaged in fraudulent activity in connection with the services offered by us. 
  • Note: No refunds are offered, even if a plan is canceled mid-month. 

Monthly Billing, Cancellation, and Refund Policies 

Procurement Institute charges and collects in advance for use of its services. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, Procurement Institute will calculate a pro-rated amount with the first payment due on signing. 

All subscriptions monthly, quarterly and annually renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime by visiting 

Customers will receive an email confirming that their subscription to the our services has been cancelled.

When cancelling a monthly subscription, all future charges associated with future months of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period. 

Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation. 

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties. 

The fees that Procurement Institute charges for the monthly, quarterly, or yearly services exclude phone, and Internet access charges, as well as other data transmission charges. Any currency exchange settlements are based on the customer’s agreement with the payment method provider. To be clear: these charges are the customer’s responsibility. 

The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle. 

With regards to downgrades on a subscription, Procurement Institute does not issue refunds or credits for partial months of service. 

Fee Changes 

Procurement Institute in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. Procurement Institute will provide a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount. 

These above policies apply to all our services listed on Procurement Institute unless otherwise noted in the corresponding program materials.